Can Do Multiple Sclerosis (Can Do MS) delivers health and wellness education programs to help families living with MS thrive. To further promote this mission, Can Do MS has adopted the following policies.

Please note that “Participants” refers universally to anyone who may access or utilize any program, resource, service, website, or other media outlet offered by Can Do MS (collectively, “Platforms”).

Adaptations Policy

Can Do MS is committed to ensuring that everyone can participate and access its Platforms by providing reasonable accommodations to those who request them.

Can Do MS offers closed captioning capabilities of its videos. Questions about closed captioning should be addressed directly to Youtube®, Inc.

Live virtual program and in-person program accommodation requests should be made in writing to at least two weeks prior to the program date. Please be specific with your request. In accordance with the Americans with Disabilities Act, Can Do MS reserves the right to provide reasonable alternative accommodations. Can Do MS cannot provide physical assistance at programs, including transfers and restroom assistance. If you require these services, Participants must bring a support partner or caregiver to provide such assistance.

Communications Policy

To access certain Platforms, Participants may be required to provide personal information, including mailing address, email address, and phone number. Participants provide express consent and opt-in to receive physical mail, electronic mail, phone calls, and/or texts from Can Do MS for the purposes of promoting Can Do MS programs, resources, and connection opportunities.

If you wish to opt-out from receiving communications from Can Do MS, submit an email to with your name and the specific channels you wish to opt-out from. Can Do MS will take all reasonable efforts to diligently honor opt-out requests.

Liability and Educational Intent Policy

By accessing any Platform, Participants agree to indemnify and hold Can Do MS and its staff, agents, and independent contractors harmless for any injuries or damages that may occur during a program or event. All Platform content is informational and does not represent advice, diagnosis, prescriptions, or treatment. Nothing in the Platforms is intended as a recommendation or endorsement of any procedure, exercise, product, company, or opinion. Always seek the advice of a qualified healthcare provider with questions regarding your health, fitness, or medical care. Any reliance on an opinion or information contained within a Platform is solely at the Participant’s risk and Can Do MS is indemnified for any injury or damages thereto. Platforms may reference links to third-party websites that are unaffiliated with Can Do MS. These links are provided solely for the convenience of Participants and do not constitute an endorsement or representation by Can Do MS.

Intellectual Property Policy

All Platform content is the sole property of Can Do MS and offered for personal educational use only. Any dissemination or repurposing of content requires the express consent of Can Do MS. If you, in good faith, believe that any Platform content may violate your intellectual property, you may send written notice by email to Please include “Intellectual Property” in your subject line. Can Do MS is not responsible for any claims of infringement against independent contractors or other third parties.

Privacy Policy

Can Do MS is committed to maintaining robust privacy protections. This Privacy Policy explains how we collect, use, and share information through our website, social media channels, program registration, and other Platforms.

INFORMATION WE COLLECT: Can Do MS collects Non-Personal and Personal Information. Non-Personal Information includes information that cannot be used to personally identify you, including demographic information (age, gender, type of MS, etc.) and anonymous usage and participation data. Personal Information includes your email address, mailing address, phone number, and other information that can personally identifiable.

HOW WE COLLECT INFORMATION: The Can Do MS website and social media channels do not require submitting Personal Information. Personal Information is collected when a Participant applies or registers for a program or event, signs up to receive informational newsletters or emails, makes a donation, or creates a fundraising account.

HOW WE USE COOKIES AND OTHER TECHNOLOGIES: Can Do MS and its third-party service providers may use technologies that collect certain usage information when you visit or interact with online Platforms, including the Can Do MS website and social media channels (“Use Information”). Can Do MS may collect Use Information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. To help evaluate usage of Platforms and effectiveness of marketing, the server places a “cookie” – a small text file with an identification number – on your machine or Device. Can Do MS may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Disabling or refusing cookies may impact Platform functionality. Can Do MS does not sell or distribute Use Information and is not responsible the collection or use of data by third parties.

Can Do MS also uses Google Analytics 4 to track website data to improve the user experience. This data is collected by the user consenting to the installation of cookies. Upon consent, the cookie gathers and records demographic, interest, and other analytical data, including which subpages of the website you visit and for how long. This data is stored by Google for analytical purposes and may be accessible by third parties.

WHAT WE DO WITH INFORMATION: Personal Information is used to communicate directly with Participants and provide information about Can Do MS programs and resources. Personal Information is not shared with third parties unless required by law. Non-Personal Information is used to evaluate programs, communications, and marketing by analyzing in aggregate demographics, trends, and use data. Can Do MS reserves the right to share deidentified Non-Personal Information with third parties, including advertisers, at its discretion.

California Civil Code Section § 1798.83 permits California residents to request certain information regarding disclosure of personal information to third parties regarding certain marketing activities.  To make such a request, please send an e-mail to Please note in the subject line or in your letter request that it is a California Privacy Rights Request. If your request is applicable, you will receive a summary of your information disclosures by email within 30 business days.

HOW WE PROTECT INFORMATION: Can Do MS maintains reasonable technical, physical, and administrative safeguards to help protect against unauthorized access or disclosure of Participant information. Personal Information stored within our systems have no public facing interfaces and is only accessible through a password and firewall-protected network. Credit card payments are processed through a secured and encrypted system in compliance with the Payment Card Industry Data Security Standards. Can Do MS is not responsible for the theft or inadvertent disclosure of any information disclosed or transmitted to Can Do MS.

Promotions Policies

In order to increase the reach and impact of its Platforms, Can Do MS contracts with various entities (“Sponsoring Entity”) to provide sponsorship at programs/events and advertisements on its Platforms (collectively “Promotions”). Can Do MS does not endorse or promote any Sponsoring Entity or related product/service, including but not limited to disease modifying therapies. Can Do MS may promote a Sponsoring Entity, including but not limited to advertisements on its Platforms and featuring exhibitors at programs/events. Promotions are provided for the convenience of Participants and does imply any affiliation or endorsement by Can Do MS.

All Promotions must be substantially related, as defined by the Internal Revenue Service, to the mission of Can Do MS and comply with all relevant laws and regulations. Can Do MS reserves the right to unilaterally review and approve all Promotions and reject or remove any Promotion that does not represent the mission, values, policies, or best interests of Can Do MS.

Social Media Policy

Can Do MS has several active online communities, including Facebook®, Twitter®, Instagram® and YouTube®  (“Social Media,” collectively). Can Do MS does not endorse any content posted or referenced on its channels. By accessing, viewing, and/or posting any content on Social Media, Participants agree to the following:

  • Can Do MS online communities exist as a place of open and respectful sharing. Participants will refrain from posting comments that are harmful, vulgar or inappropriate; overtly negative, disruptive, or argumentative; unnecessarily repetitive (spam or flooding); or infringing on others rights, including intellectual property rights.
  • Participants will refrain from posting any advertisements, promotions, or opinions that can be construed as professional advice; commenting on specific companies or organizations; or promoting medications, treatments, exercises, vitamins/supplements, or other health and wellness products or services;
  • Participants acknowledge that anything posted is publicly available and they are responsible for their online safety. Participants are encouraged not to share any personal identification or personal health information.
  • Participants grant Can Do MS a worldwide, royalty-free license to reproduce, distribute, publicly display, create derivative works of, and otherwise use, modify, and exploit user content for any purpose in perpetuity.
  • Participants may link to the Can Do MS website or other Platform, provided the link does not suggest any form of association or endorsement by Can Do MS or its affiliates.
  • Can Do MS reserves the right to remove any comments that, in its opinion, violates this policy or does not represent the mission, values, policies, or best interests of Can Do MS.

Contact Us

This policy was updated on February 1, 2023, and is subject to change. If you have any questions, please contact us at the following mailing address:

Can Do Multiple Sclerosis

PO Box 5860

Avon, Colorado  81620