Can Do Multiple Sclerosis - SMS Terms, Privacy, and Opt‑In Information
1. SMS Terms & Conditions
Can Do Multiple Sclerosis (“we,” “our,” or “us”) provides SMS text messaging through Microsoft Teams as part of direct, one-to-one communication with individuals and families we support. SMS messages may include responses to your inquiries, follow-up messages, appointment coordination, requested program-related information, and other support-related communication. SMS is not used for mass marketing, promotional purposes, bulk messaging, automated alerts, or unsolicited outreach.
Program Description By providing your mobile number to Can Do Multiple Sclerosis and opting in to SMS communications, you agree to receive text messages related to your direct communication with our staff, volunteers, or support programs. Message frequency varies based on your interaction with our team.
Consent By opting in, you authorize Can Do Multiple Sclerosis to send SMS messages to the mobile number you provided. Consent to receive SMS messages is voluntary and is not required to access our programs, services, or support. Your consent applies only to the SMS communications described on this page.
How Consent Is Collected: Individuals may provide express consent to receive SMS messages by giving their mobile number directly to Can Do Multiple Sclerosis staff or volunteers during coaching sessions, workshops, support programs, community events, or other support-related interactions. Consent is obtained before SMS messages are sent.
Opt‑Out Instructions You may opt out of SMS messages at any time by replying STOP. After you send STOP, you will receive a confirmation message and no further messages will be sent unless you opt in again.
Help Instructions For help, reply HELP or contact us directly: Email: info@cando-ms.org Phone: 970‑926‑1290
Message & Data Rates Message and data rates may apply depending on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
Organization Address Can Do Multiple Sclerosis 216 Main St Edwards, C100 CO 81632
2. Privacy Policy
Can Do Multiple Sclerosis is committed to protecting your privacy. Information you provide through SMS communication, including your mobile number and message content, is used solely to support your interaction with our organization, including responding to your inquiries, coordinating services, and maintaining communication related to your support needs.
No Sharing or Selling of SMS Information We do not sell, rent, or share SMS opt-in information, mobile numbers, or SMS consent records with third parties for their marketing or promotional purposes. SMS information may be used only as needed to provide the SMS service, comply with legal obligations, or support our direct communication with you.
You can review our full, Company Privacy Policy here: https://cando-ms.org/privacy-policy/
3. How to Opt In to SMS Messages (Call to Action)
Can Do Multiple Sclerosis provides SMS text messaging as part of direct, one-to-one communication with individuals and families we support. Individuals may provide express consent to receive SMS messages during interactions with Can Do MS staff or volunteers, including coaching sessions, workshops, support programs, and community events.
SMS messages may be used to respond to participant inquiries, coordinate services, provide requested program-related information, schedule appointments, and coordinate registered events. Messages are conversational and support-oriented and are not used for unsolicited outreach, mass marketing, or promotional campaigns.
Message frequency varies based on your interaction with our team. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
4. Sample SMS Messages
Initial message example: Can Do Multiple Sclerosis: Thank you for connecting with us. We may text you about your inquiry, support services, appointment coordination, or requested program-related information. Msg & data rates may apply. Reply STOP to opt out or HELP for assistance. Terms and privacy information: https://cando-ms.org/sms-terms-privacy-and-opt-in-information/
Support follow-up example: Can Do Multiple Sclerosis: We received your request and a team member will follow up with support information. Reply STOP to opt out or HELP for assistance. Msg & data rates may apply.
Appointment or program coordination example: Can Do Multiple Sclerosis: This is a reminder regarding your upcoming appointment, service coordination activity, or registered program. Please reply if you have questions. Reply STOP to opt out or HELP for assistance. Msg & data rates may apply.
